Refund policy

Return Policies:

Subject to the following requirements, Customer may return Products purchased from Battery Builders Inc. pursuant to this Agreement within thirty (30) days from the date of initial order shipment and obtain a credit or refund of the purchase price paid less shipping and handling and any applicable restocking fees (as detailed in Section 8) to the credit card account used to purchase the Products. To return the Products, Customer must email Battery Builders Inc. at (info@batteryrebuilders.com) to receive a Return Material Authorization. Customer must ship the Products to Battery Builders Inc. in their original packaging and insure the shipment or accept the risk of loss or damage during shipment, all of which shall be at Customer's expense. The original sales invoice(s) must accompany the returned Products. To be eligible for return, the Products must be in the exact same condition as when shipped to Customer and all other items included with the Products must also be returned. No returns will be allowed for Products that are damaged or modified while in Customer's possession or control. From time to time, Battery Builders Inc. may, in its sole discretion, exchange products or portions of a product.

Special order products, custom products, and rebuild services cannot be returned under any circumstances. For returns or repairs, all shipping expenses are the sole responsibility of the customer.

Order Cancellation. Orders placed with Battery Builders Inc. can be canceled for a period of up to 60 days from the date the order was placed provided that no product or service was shipped or rendered. 61-119 days, a 5% cancellation fee will be charged and the remaining funds will be refunded by credit card if available or by check. After 120 days, all orders are considered to be final and cannot be refunded. They shall remain as a credit on your account towards future products and services.